Purpose: Explain the purpose of the privacy policy and its relevance to customers booking tours with your company.
Scope: Specify which personal information is covered by the policy and how it applies to both online and offline interactions.
2. Information Collection:
Types of Information: Detail the types of personal information collected (e.g., name, contact details, payment information, travel preferences).
Methods of Collection: Describe how information is collected (e.g., booking forms, online reservations, phone calls).
Automated Data Collection: Disclose if any automated tools or technologies (e.g., cookies, analytics) are used to collect information from website visitors.
3. Use of Information:
Purpose: Explain how collected information is used (e.g., to process bookings, provide customer service, improve services).
Marketing Communications: Specify if and how customer information may be used for marketing purposes (e.g., newsletters, special offers) and how customers can opt out.
4. Sharing of Information:
Third Parties: Identify any third parties with whom information may be shared (e.g., tour operators, service providers) and the purposes for sharing.
Legal Requirements: State if information may be disclosed in response to legal requirements or to protect the company’s rights or safety.
5. Data Security:
Security Measures: Describe the security measures in place to protect personal information from unauthorized access, disclosure, or alteration.
Data Breach Notification: Explain the procedure for notifying customers in the event of a data breach that may compromise their personal information.
6. Data Retention:
Retention Period: Specify how long personal information is retained, taking into account legal requirements and business needs.
Data Disposal: Describe how personal information is securely disposed of when no longer needed.
7. Customer Rights:
Access and Correction: Inform customers of their rights to access their personal information and request corrections or updates.
Withdrawal of Consent: Explain how customers can withdraw consent for the use of their personal information.
8. Children’s Privacy:
Age Restriction: State if services are intended for individuals under a certain age and how their personal information is handled differently.
9. International Transfers:
Transfer Details: If applicable, explain if and how personal information may be transferred internationally and the safeguards in place to protect it.
10. Changes to the Privacy Policy:
Updates: Reserve the right to update the privacy policy periodically and indicate how customers will be informed of changes.
11. Contact Information:
Contact Details: Provide contact information for customers to reach out with questions, concerns, or requests related to their personal information.
12. Legal Compliance:
Compliance: Ensure the privacy policy complies with relevant data protection laws and regulations applicable to your tours company.
